Privacy Policy

At Simon Services Junk Removal, your privacy is important to us. We are committed to being transparent about how we collect, use, and protect your information. This Privacy Policy explains the types of data we collect, why we collect it, how we use it, and what your rights are. By using our website, or engaging with our services, you agree to the terms of this Privacy Policy. 



1. Information We Collect 
 

We collect both personal and technical information to ensure a smooth and customized service experience: 

a) Personal Information You Provide 

• Name 
• Email address 
• Phone number 
• Service location or address 
• Any messages or comments you submit through contact forms 

We collect this information when you fill out a form, call us, request a quote, or schedule a pickup. This data helps us identify you, respond to your requests, and offer reliable junk removal services. 

b) Automatically Collected Information 

• IP address 
• Browser type 
• Device type (e.g., phone, tablet, desktop) 
• Pages you visit on our site 
• Time spent on each page 
• Referring website or search engine 

This data is collected using cookies or tracking tools and helps us improve our website’s performance, layout, and content. 

2. How We Use Your Information 

We only use your information to provide, improve, and support the services you ask for. Specifically, we use your data to: 

• Contact you for service requests, quotes, and job updates 
• Schedule appointments and send reminders 
• Send you service confirmations and follow-ups 
• Respond to your questions or concerns 
• Maintain records for billing and legal purposes 
• Analyze how visitors use our website so we can improve the user experience 
• Detect and prevent fraud or misuse of our site 

We may also use non-identifiable (anonymous) data for analytics and internal business strategy planning. 

We do not sell, trade, or rent your personal information to anyone.

3. Marketing and Communication Preferences 

If you opt in, we may send occasional messages about: 

• Special offers 
• New services 
• Service reminders 
• Customer surveys or reviews 

You can opt out at any time by clicking “unsubscribe” in the email or contacting us directly. We respect your preferences and will never spam you. 

4. Sharing Your Information 

We only share your information when it’s necessary to carry out your requested services or as required by law. This may include: 

• Our trusted team members or contractors involved in completing your service 
• Secure payment gateways to process your payment 
• Email or SMS platforms to deliver confirmations and updates 
• Law enforcement, legal authorities, or regulators if we are required to share information by law 

All third parties we work with are expected to comply with privacy and data protection standards. 

5. Where Your Data Is Stored 

Your information is securely stored in password-protected systems, cloud platforms, and internal databases. These may be hosted in the U.S. or in other countries that maintain strong data protection laws. We ensure that your data is only accessible by authorized personnel on a need-to-know basis. 

6. Cookies and Tracking Technologies 

We use cookies and similar tracking technologies to: 

• Monitor website traffic 
• Understand how users interact with pages 
• Store user preferences for future visits 
• Measure performance and troubleshoot website issues 

We also use tools like Google Analytics to help improve our website. You can adjust your browser settings to reject cookies, but this may affect the functionality of some parts of our website. 

7. How Long We Keep Your Data 

We retain your personal data only for as long as necessary to: 

• Complete your requested services 
• Maintain accurate business and tax records 
• Provide customer support or answer follow-ups 
• Comply with legal requirements 

When we no longer need your data, we securely delete or anonymize it. You may also request earlier deletion of your information, and we will do our best to comply unless restricted by law. 

8. How We Protect Your Information 

We take your data protection seriously. We implement physical, technical, and administrative safeguards to secure your information, including: 

• SSL encryption on our website 
• Secure access controls for internal systems 
• Training for staff on safe data handling 
• Regular audits and monitoring of our data practices 

While no online system is completely foolproof, we use industry best practices to prevent unauthorized access or misuse. 

9. Children’s Privacy 

Our website and services are intended for adults. We do not knowingly collect or store personal information from children under the age of 13. If we learn that a child’s information has been submitted to us, we will delete it immediately. Parents or guardians may contact us to review or remove such data. 

10. Your Privacy Rights 

You have full control over your personal information. You have the right to: 

• Access a copy of the data we hold about you 
• Request corrections if your information is inaccurate 
• Ask us to delete your information 
• Withdraw consent for marketing messages 
• Request details on how your data is used 
• File a complaint with a regulatory authority if you believe your rights are violated 

To exercise any of these rights, please contact us using the details below. We will respond as quickly as possible and take your request seriously. 

11. Third-Party Websites 

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies before submitting any personal information. 

12. Changes to This Privacy Policy 

We may update this Privacy Policy to reflect changes in our practices, legal obligations, or technology. When we do, we will revise the “Effective Date” at the top of this page. You are encouraged to review this page from time to time to stay informed about how we are protecting your information. 

13. Contact Us 

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us: 
 
Email: simonservices.junk@gmail.com  
Phone: (973)-738-0025 
Website: https://simonservicesjunkremoval.com